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By engaging Handhandmade for event décor services, clients agree to the terms outlined in their specific service agreement. All projects require written confirmation and deposit payment to secure booking dates. The service agreement will detail specific project requirements, timelines, deliverables, and payment schedules that both parties must adhere to throughout the project duration.
Service agreements become legally binding once both parties have signed and the initial deposit has been received. Clients should carefully review all terms before signing. Any modifications to the service agreement must be made in writing and agreed upon by both parties. Verbal agreements or modifications are not considered binding unless confirmed in writing.
All service agreements include detailed specifications regarding project scope, materials to be used, installation timelines, and specific requirements. It is the client's responsibility to ensure venue access and any necessary permissions are obtained prior to installation dates. Failure to provide adequate access or permissions may result in additional charges or project delays.
Payment schedules vary by project scope and timeline. Standard terms include an initial deposit upon booking, typically 50% of the total project cost, with remaining balance due prior to or on the event date. Late payments may incur additional fees as specified in individual contracts. All invoices are due within the timeframe specified in the service agreement. We accept various payment methods including bank transfers, credit cards, and certified checks. Payment disputes must be raised within 7 days of invoice receipt.
For larger projects exceeding $10,000, we may implement a milestone payment structure with payments due at specific project stages. All payment terms are clearly outlined in individual service agreements. Clients will receive detailed invoices with itemized charges for all services and materials. Final payment must be received before installation begins unless other arrangements have been approved in writing.
We reserve the right to suspend services or delay installations if payments are not received according to the agreed schedule. Interest charges may apply to overdue accounts at a rate specified in the service agreement. Clients experiencing financial difficulties should contact us immediately to discuss alternative payment arrangements. All pricing is subject to change for future bookings but will not affect existing confirmed agreements.
Cancellation terms depend on the notice period and project stage. Clients should review cancellation policies specific to their agreement. Deposits may be non-refundable depending on timing and circumstances. Cancellations made more than 30 days before the event date may receive a partial refund of the deposit, minus any expenses already incurred. Cancellations made within 14 days of the event date typically result in forfeiture of the full deposit and may incur additional cancellation fees. We recommend purchasing event insurance to protect against unforeseen circumstances.
In cases where we have already begun work on custom elements or have purchased materials specifically for your event, those costs will be deducted from any refund amount. Custom-designed or specially ordered items cannot be returned or refunded once production has begun. Clients should carefully consider their commitment before signing service agreements and making deposits.
Force majeure events such as natural disasters, government restrictions, or other circumstances beyond either party's control will be handled on a case-by-case basis. We will work with clients to find fair solutions in these situations, potentially including rescheduling options or partial refunds depending on circumstances and costs already incurred.
All design concepts, installations, and creative work produced by Handhandmade remain the intellectual property of Handhandmade unless otherwise specified in writing. Clients receive usage rights for their specific event purposes only. Unauthorized reproduction, distribution, or commercial use of our designs is strictly prohibited. Clients may not use our designs for other events or purposes without express written permission. We reserve the right to use images and descriptions of completed projects for marketing and portfolio purposes, subject to client approval where required by contract.
Design concepts provided during the proposal stage remain our property even if the client chooses not to proceed with our services. Clients may not share, reproduce, or use these concepts with other vendors without explicit written permission. Any use of our designs by third parties constitutes copyright infringement and may result in legal action.
We respect the intellectual property rights of others and expect the same in return. Clients must ensure that any materials, concepts, or designs they provide to us do not infringe on third-party rights. We are not responsible for any copyright or trademark issues arising from client-provided materials.
Handhandmade maintains appropriate insurance coverage for installations and services. Clients are responsible for venue permissions and ensuring adequate space and access for installations. Specific liability terms are detailed in individual service agreements. We are not responsible for damages caused by venue conditions, client-provided materials, or circumstances beyond our reasonable control. Clients must ensure venues meet safety requirements and have appropriate insurance coverage. Any damage to our equipment caused by venue conditions or client negligence will be the responsibility of the client.
While we take every precaution to ensure safe installations, clients are responsible for ensuring their venues are structurally sound and can safely support our installations. We conduct safety assessments, but final responsibility for venue safety rests with the venue owner and the client. We carry general liability insurance, but clients should verify their venue's insurance coverage as well.
In the event of damage to client property during installation or removal, we will assess the situation and work with the client to resolve any issues fairly. Our insurance coverage includes protection against accidental damage, but intentional damage or damage caused by client or venue negligence may not be covered. Any disputes regarding liability will be resolved through the dispute resolution process outlined in the service agreement.
Content on this website, including text, images, and design elements, is protected by copyright. Unauthorized reproduction or distribution of website content is prohibited without express written permission from Handhandmade. Users may not use automated systems to access or scrape website content. Any unauthorized use of our intellectual property may result in legal action. We reserve the right to modify website content at any time without prior notice.
Users agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the website. We reserve the right to block access to our website for any user who violates these terms. All trademarks, service marks, and logos displayed on the website are the property of Handhandmade or their respective owners.
Links to third-party websites may be provided for convenience, but we are not responsible for the content or practices of external websites. Users access third-party websites at their own risk. We do not endorse or make representations about third-party websites or their content.
Handhandmade reserves the right to modify services, pricing, or terms at any time. Clients will be notified of significant changes to active agreements. We strive to maintain consistent service quality but may make adjustments to improve operations or comply with regulations. Changes to active contracts require mutual agreement and may result in amended service agreements.
We continuously work to improve our services and may introduce new features or modifications. Major changes to existing service agreements will be communicated clearly and may require client approval depending on the nature of the changes. We will always honor the terms of existing agreements unless changes are mutually agreed upon.
If we are unable to provide a specific service or material specified in an agreement due to circumstances beyond our control, we will work with the client to find suitable alternatives of comparable quality and value. We reserve the right to substitute materials or services with equivalents if original specifications are unavailable.
In the event of disputes arising from service agreements, both parties agree to attempt resolution through good-faith negotiation. If negotiation fails, disputes may be resolved through mediation before pursuing legal action. Both parties agree to participate in mediation in good faith and share mediation costs equally.
If mediation is unsuccessful, disputes will be resolved through binding arbitration in accordance with applicable arbitration rules. This process is typically faster and less expensive than traditional litigation. Both parties agree to accept the arbitrator's decision as final and binding.
Some jurisdictions may not permit certain limitations of liability or dispute resolution procedures. In such cases, local laws will govern to the extent necessary. These terms do not affect any statutory rights that cannot be waived by contract.
For questions regarding these terms, please contact Handhandmade at info@handhandmade.world. We aim to respond to all inquiries within 48 hours during business days. Complex legal questions may require additional time for comprehensive responses. Our legal team reviews all terms regularly to ensure compliance with current regulations and best practices.